2020 Global Identity
and Fraud Report
95% of businesses say they can identify customers digitally, yet
more than half of consumers don’t feel recognised online.
Customer identity and re-recognition are the driving forces that will
safeguard and improve the quality of your customer relationships.

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By Birger Thorburn 30/03/2020

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In a recent piece for the Forbes Technology Council, “Three ways digital transformation is changing how we do business," I explored what businesses need to know about a customer-first models.
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By Experian 20/03/2020

Four ways an automated fraud management framewo...

In an increasingly globalised economy, businesses offering digital goods and services to regional and global audiences are seeing new opportunities and experiencing incredible growth.
48 percent of Indonesian Businesses are Experiencing Rising Year-on-Year Fraud Losses, Often the Result of an Inability to Recognise Customers
By Experian 12/03/2020

48 percent of Indonesian Businesses are Experie...

New research from Experian shows that today’s businesses in Indonesia need to deliver more than personalised products and offers since consumers expect organisations to also deliver security and convenience at every point of interaction.
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