Experian Indonesia Opens Permanent Office in Heart of CBD, Reinforcing Commitment to Indonesian Businesses and Consumers

Experian Indonesia Opens Permanent Office in Heart of CBD, Reinforcing Commitment to Indonesian Businesses and Consumers
  • Incorporated in Indonesia since 2014, Experian’s new permanent office is located at the World Trade Centre (WTC) 3 complex in the heart of Jakarta’s Central Business District (CBD) and Golden Triangle
  • Experian Indonesia is one of the key markets for Experian in Asia Pacific with growth driven by Indonesia’s rapid digitalisation and clients such as leading banks, telco and e-commerce companies
  • Strategic partnership with licensed online financial and scoring marketplace, CekAja.com, is a testament to Experian’s goal of accelerating financial inclusion in Southeast Asia and Indonesia’s strong digital potential

JAKARTA, 28 November 2019Experian, the world leader in information services, today announced the opening of its new Indonesia office at the World Trade Centre (WTC) 3, Jakarta. The new office is a testament to Experian’s commitment to the Indonesian market and the strong growth the company has seen since incorporating local operations in 2014.


Operating out of its own permanent facility in Indonesia, the new Experian office at the WTC 3, it is in Jalan Jenderal Sudirman, the capital’s main north-south thoroughfare. It features state-of-the-art conference facilities, cutting edge collaboration and productivity tools, in line with other world-class Experian offices globally. The strategic location in the heart of Jakarta’s central business district and Golden Triangle puts Experian close to its current and prospective clients.


Experian’s operations in Indonesia have grown rapidly since cementing its presence in the country in 2014. Indonesia’s rapid digitalisation has made the country one of the fastest growing markets in Asia Pacific. According to Google-Temasek’s e-Conomy SEA 2019 report, Indonesia is home to the region’s biggest and fastest growing internet economy which is posed to reach US$130 billion by 2025.


Ben Elliott, Chief Executive Officer, Experian Asia Pacific said, “Experian has grown from strength to strength in Asia Pacific and Indonesia over the past decade. We are proud of the stellar achievements our Indonesian colleagues have made and having a permanent office in the heart of Jakarta brings us closer to our customers. Expanding our footprint in Indonesia is part of our broader vision of delivering impactful and innovative solutions for businesses and consumers in the region, while accelerating financial inclusion in our markets.”


In August 2018, Experian was the lead investor for C88’s, the parent of CekAja.com, successful Series C funding round. Experian’s best-in-class demand generation, analytics and digital onboarding technologies are being deployed by CekAja.com through its Experian Atlas solution, a technology platform powering consumer-centric digital ecosystems which leverage data and analytics to help people get fairer access to credit and enable financial inclusion around the globe. This was Experian’s first of several partnerships with online financial marketplaces in Southeast Asia.


Experian Indonesia offers a range of products and solutions across Decisioning, Advanced Analytics and Data Quality. Also, Experian Indonesia has recently stepped up its Identity & Fraud solution in the market with the availability of its award-winning CrossCore platform. The solution helps businesses establish digital identities, improve fraud detection and enables them to provide a frictionless customer experience.


Over the last 5 years, Asia Pacific has been one of the key regions for Experian. Southeast Asia has been a key springboard for Experian to offer new capabilities to unleash the use of alternative data for financial inclusion and it has offices in Singapore, Malaysia, Indonesia, Thailand and Vietnam.


Dev Dhiman, Managing Director, Southeast Asia & Emerging Markets, Experian said, “Together with my colleagues at Experian Indonesia, I am delighted that we are opening our new office today. This would not have been possible without our local colleagues based in Jakarta and the strong relationships we have forged with clients and partners. With Indonesia being one of the world’s fastest growing economies, this has been an enabler for us to strengthen our presence here and empower opportunities for local businesses and communities. Given the strong economic and digital potential, we believe Indonesia will remain an important market for Experian. We are confident our digital-first solutions will benefit many businesses and consumers alike and improve the accessibility and affordability to financial services.”


In February 2020, Experian will be organising its inaugural Asia Pacific conference, VISION2020, in Singapore. VISION2020’s intimate setting allows for unique networking opportunities, and conversations with subject matter experts and industry thought leaders across the region. This presents an opportunity for Indonesian business leaders to learn about best practices in other markets and explore potential business opportunities, as well as understanding how other clients are leveraging Experian’s solutions.

Read full article


By Experian 11/28/2019

Related Articles

Experian Indonesia Opens Permanent Office in Heart of CBD, Reinforcing Commitment to Indonesian Businesses and Consumers
Experian launches new cloud-based PowerCurve® Strategy Management to speed up business decision making

Experian, the world’s leading global information services company, has launched a new PowerCurve® Strategy Management solution, a powerful decisioning solution delivered as software-as-a-service via cloud to help organisations make the…

Learn more
Experian Indonesia Opens Permanent Office in Heart of CBD, Reinforcing Commitment to Indonesian Businesses and Consumers
Use of More Alternative Credit Data Can Improve Access to Financing for Indonesia’s Consumers and MSMEs in Recovery: Experian Study

Lenders are potentially missing out on creditworthy borrowers due to insufficient credit data.

Learn more
Experian Indonesia Opens Permanent Office in Heart of CBD, Reinforcing Commitment to Indonesian Businesses and Consumers
Focus on data, advanced analytics and decisioning creates a winning strategy for Experian

London, September 13, 2021 — Experian has ranked #11 on the newly announced 2021 IDC FinTech Ranking, jumping from its previous position at #45. The FinTech Rankings is an annual…

Learn more