In a recent piece for the Forbes Technology Council, “Three ways digital transformation is changing how we do business," I explored what businesses need to know about a customer-first models.

In an increasingly globalised economy, businesses offering digital goods and services to regional and global audiences are seeing new opportunities and experiencing incredible growth.

Desires for a better experience and concerns for security are still shaping the digital relationship between consumers and businesses, and identity is finding its way into every customer decision.

For many, the promise of data-driven business is more myth than matter. Despite sincere ambitions, many businesses fail to take advantage of the many benefits that data can provide, as efforts around analytics and business…

The Indonesian economy is transforming rapidly. A recent report by McKinsey projects that 90 million Indonesians will join the consumer class by 2030. With a young and quickly urbanising population with improved spending power, there…

At the start of a new year we look back on 2019 to appreciate the people, organisations and moments that left their mark in our community to create a better tomorrow.

As 2019 draws to a close, I find it useful as a business leader to reflect on key developments and lessons learnt over the course of the year. This year, however, warrants a slightly longer…