We sit in a pivotal position in the societies where we operate. For us, using our expertise in data to help tackle big societal issues, is much more than an opportunity.
As COVID-19 restrictions halted many economic activities, entire industries and livelihoods were upended one way or another. By the end of 2020, Indonesia officially entered into an economic recession—its first since the 1998 Asian...
Making it possible for more people to have access to the financial services they need is the ultimate goal of financial inclusion. In a country grappling with poverty and income inequality such as Indonesia, inclusive…
The impact of COVID-19 on digital customer experience and fraud prevention.
This COVID-19 crisis is a test of our resilience and the financial services landscape could change permanently during the recovery. The promise of harnessing telco data and decisioning to drive better financial inclusion and equitable…
Digital identity solutions are a crucial component to enhancing the customer experience in digital transactions. Driven by verified data, digital identity as a concept benefits both businesses and consumers. Innovative and effective solutions can prevent…
The world is still grappling with the mental, emotional, and financial toll of the Covid-19 pandemic but there are clear signs of hope and resolution ahead. Consumer concerns about their personal finances have started to…
Using alternative data and leveraging the power of digital can help build credit profiles faster, and secure customer authentication in today's hyper-connected world.
In one of the largest studies of its kind, Experian surveyed 3,000 consumers and 900 businesses to explore the shifts in consumer behaviour and business strategy pre- and post-COVID-19.
